Do you want to return something? No problem…

You have a right to cancel and return your items within 14 days of you receiving your order.

Please package up the unwanted item(s) in the original condition with labels still attached.

Return to Livia's Boutique, 1A Hamilton Road, Felixstowe, IP11 7AX

All returns costs are to be paid by the customer, unless the item was shipped damaged or incorrect. 

Request that the post office clerk provides you with a proof of posting. Retain the proof of posting until you receive a refund.

Livia's Boutique will not be held responsible for any missing parcels on the customer’s behalf.

All refunds will be issued to the original method of payment. Please note your Bank may take 3-7 working days for your refund to show in your account.